Quality – Certifications

The quality of our services reflects our values and business ethics. We work daily in this direction while making sure to certify the high level of our services through independent bodies.

We are a security company that has the experience and expertise to to provide you with high-quality safekeeping services at affordable prices.

Kolossos Security has been certified by the EQA HELLAS “Quality for Leaders” ISO 9001:2008 certification.

The ever-increasing needs of our clients, as a function of the increase in crime in Greece, prompted us to implement best practices that led to measurable positive results and they contributed the most both to the formulation of security policies and to the achievement of our strategic goals.

ISO 9001:2015

The ISO 9001:2015 standard is the most widespread international standard worldwide. The ISO 9001:2015 standard incorporates good practices for quality management and improving the internal organization and operation of organizations and businesses.

The certification of the Quality Management System in a company essentially contributes to:

• Improvement of the products and services provided.
• Understanding and meeting customer requirements.
• Increasing the satisfaction of customers, suppliers, company personnel.
• Increasing the efficiency and effectiveness of the business.
• Identifying the risks and drawing up an action plan to deal with them (RiskAssessment).
• Upgrading business processes to produce added value.
• Clarification of the responsibilities and duties of the employees.
• Prevention and prevention of errors and failures.
• Reducing operating costs and saving resources.
• Creating a competitive advantage, attracting new customers, entering new markets and participating in public tenders.

ISO 14001:2015

The ISO 14001:2015 standard is an international standard which sets the framework for the identification, evaluation and management of the environmental aspects of the activities, products and services of a company or organization with the aim of developing and certifying it with an environmental management system.</ p>

The ISO 14001:2015 standard requires the assessment of environmental impacts, the taking of measures and the implementation of appropriate programs, with the aim of reducing the above impacts, the saving of energy and the natural resources consumed, the management of waste and the recycling of materials produced by the operation of the business, with the ultimate aim of reducing the environmental footprint of the business, its compliance with legal requirements, continuous improvement, pollution prevention and proof of environmental awareness.

Environmental Management System certification in a company essentially contributes to:

• Improving environmental performance.
• Reduction of environmental impacts.
• Achieving greater compliance with Legislation and avoiding fines.
• Pollution prevention.
• Saving resources and reducing operating costs
• Creating a competitive advantage, attracting new customers, entering new markets and participating in public tenders.
• Improving the company’s image to the general public, the competent authorities, investors.
• Awareness of staff on environmental issues.

ISO 45001:2018

The ISO 45001:2018 standard concerns the development of Health Management Systems & Safety at Work.

The goal of developing and implementing an Occupational Health and Safety Management System is the continuous reduction of risks in the workplace, and the ultimate goal of reducing years of absence from work due to occupational accidents, and the reduction of financial costs for the company.

The certification of the Health Management System & of Safety at Work in an organization or a company, contributes substantially to:

• Recognition of risks in the work environment.
• Minimizing the exposure of employees and third parties to risks.
• Avoidance of accidents during work.
• Achieving a safe working environment for all staff.
• Uninterruptible Assurance & uninterrupted operation of the business.
• Achieving greater compliance with Legislation and avoiding fines and damages.
• Staff awareness in Health & Security.
• Improving the image of the company to the general public, to the competent authorities, to investors.
• Improving the insurance capacity of the company.
• Creating a competitive advantage, attracting new customers, entering new markets and participating in public tenders.

ISO/IEC 27001:2013

ISO/IEC 27001:2013 is an international certification standard for information security management systems (but also security aspects in general). Its application ensures the protection of information, both of the company and of its customers, from any risk. The specific assurance is achieved by implementing specific policies for the identification, classification, risk analysis and the establishment of information control points, whether they concern electronic data or documents, financial data, etc. The standard also provides for the preparation of business continuity plans and fully ensures confidentiality vis-à-vis third parties.

The certification of an Information Security Assurance System according to the requirements of ISO/IEC 27001 in an organization contributes to:

• Covering the weaknesses of the system and strengthening the control of IT risks, by establishing IT security measures, preventing incidents of data loss or destruction.
• Compliance with Greek and Community legislation, the requirements of the Privacy Protection Authority and international standards.
• Demonstrating the existence of a formal and operational information security management system.
• Gaining the trust of the organization’s customers and partners, as the handling and storage of their personal data are done with complete security and confidentiality.
• Providing a competitive advantage in meeting contractual obligations.
• Evidence of the organization’s top management’s commitment to the security of its information.
• Assuring that the integrity of systems, processing systems and information is maintained.
• Ensuring rapid restoration of the organization’s operation and data recovery in the event of data destruction (recovery plan).
• Awareness of the staff in the matter of information security.

ISO 30301:2019

ISO 30301:2019 certifies that the company Kolossos Security has established and implements a File and Document Management System with the scope of Custody and the Signal Receiving Center.

ISO 22301:2019 Σύστημα Επιχειρησιακής Συνέχειας

The ISO 22301 standard is designed in such a way that the organization continues to function during the most demanding and unexpected conditions. By helping an organization establish the fundamentals of a Business Continuity Management System (BCM), it protects staff, maintains reputation and provides the ability for the organization to continue operating and trading.

ISO 22301:2012 is an international standard that specifies the requirements that an effective Business Continuity Management System (BCM) must meet. Emphasis is placed on organizational resilience, i.e. the ability of the organization to prevent malfunctions and protect itself from the consequences of possible extraordinary events, such as fire, earthquake, an IT system failure, or even a strike and continue, after such an event, to provide its products or services on the basis of a predetermined level.

This standard can be applied by any organization, regardless of its size or activity, that wishes to demonstrate to customers, partners, suppliers or shareholders, its effectiveness in managing its business continuity.

The benefits of implementing and certifying a Business Continuity Management System (BCM) based on ISO 22301:2012 are the following:

• It helps the organization to identify potential risks and threats and the consequent impact on its business operation.
• Determines the financial impact on the organization in the event of a disruptive incident, through the Business Impact Analysis application.
• Helps the organization establish a Business Continuity strategy.
• Allows the organization to develop a Disaster Recovery Plan, identifying the mechanisms that will be activated in the event of a disruptive incident.
• It provides the organization with a competitive advantage, especially in activities where continuity and endurance are the defining criteria.

ISO 22301 is an international standard for business continuity management system. This standard specifies the requirements for the development, implementation, evaluation and improvement of a business continuity management system.

ISO 22301 focuses on ensuring the continuity of business activities in the event of disasters, interference, system failures and other undesirable events that can affect the operation of business..

The ISO 22301 standard offers a number of requirements for the development of a business continuity management system, which include:

• Risk analysis and impact assessment: The company must analyze risks and assess the impact they may have on business continuity.
• Design and development of a business continuity management system.
• Develop a business continuity policy: The company must develop a business continuity policy that defines the company’s philosophy and goals for ensuring the continuity of its operations.
• Implementation and operation of a business continuity management system: The company must implement the requirements of the standard and develop a business continuity management system that will ensure effective response to disasters and other adverse events.
• Audits, evaluation and improvement: The company must ensure that the business continuity management system is effective and carry out regular audits and evaluations to improve it.

The ISO 22301 standard can be used by companies of all sizes and industries, regardless of their location and business sectors. The basic requirements of the standard include:

• Determining business requirements and objectives to ensure business continuity
• Assessment of risks and analysis of the effects they may have on the business.
• Definition and implementation of an action plan for the management of emergency situations and the restoration of the normal operation of the business.
• Training and briefing staff on the action plan and their roles in emergency situations.
• Protection of critical data and critical operations of the business.
• Evaluating the effectiveness of the business continuity management system and improving it over time.

Certification based on the ISO 22301 standard confirms that a business has an effective business continuity management system that is able to deal with emergency situations and ensure business continuity.

Unified Quality, Environmental Management and Health and Safety Policy

The uniform policy of KOLOSSOS SECURITY is the cornerstone for the achievement of its goals and it is based on the development, implementation and continuous improvement of the Management Systems, designed in accordance with the requirements of the international standards EN ISO 9001:2015, EN ISO 14001:2015 and ISO 45001:2015.

ISO 39001:2012 Road Traffic Safety Management System

ISO 39001:2012 defines the requirements for the development, implementation and certification of a Road Traffic Safety Management System. It concerns companies and organizations that own or manage a fleet of vehicles (of any category) as well as road network managers. The purpose of the System is to prevent the occurrence of accidents in relation to road traffic but also to more fully control all the company’s activities related to road transport and road safety.

The system in question is a key tool for reducing road accidents, improving the operation of transport and protecting the company’s vehicles.</ p>

The benefits of implementing and certifying according to ISO 39001:2012 are as follows:

• Reduction of road accidents and injuries.
• Reduction of absent hours and sick days of drivers.
• Limiting fuel consumption and vehicle maintenance costs.
• Reduction of insurance contributions and compensations.
• Improving the company’s corporate image.
• Satisfy the demand of major customers and partners (expected to peak in the coming years).
• Market leader.

ISO 39001 is a road safety management standard developed by the International Organization for Standardization (IRF). The standard is designed to help organizations reduce the risk of accidents and injuries on the road, as well as improve the safety of drivers and passengers.

The implementation of ISO 39001 requires the creation and implementation of a road safety management system in the organization. This includes assessing risks and developing action plans to prevent accidents and reduce their consequences, as well as training staff in road safety. The implementation of the standard also promotes cooperation between stakeholders, such as government authorities, businesses and communities, to improve road safety.

ISO 39001 certification confirms that an organization has developed and implemented a road safety management system that meets the requirements of the standard. Certification is given by independent certification bodies, which carry out audits on the Organization to ensure that it is correctly implementing the ISO 39001 road safety management system.

Achieving ISO 39001 certification has many benefits for an Organization. By implementing the standard, the Agency improves its road safety performance, reducing the risks of accidents and injuries and improving the safety of drivers and passengers.

ISO 18788:2015 Private security operations management system

The ISO 18788 Private Security Operations Management System is an International Standard that applies to any type of organization that conducts or contracts security operations.

The purpose of this International Standard is to improve and demonstrate consistent and predictable security operations, maintaining the security of their customers in a context that aims to ensure respect for human rights, national and international laws and fundamental freedoms.

The international standard ISO 18788: 2015 defines the requirements and provides guidance for organizations that conduct or contract for private security and guarding. It provides a business framework and a risk management framework for the effective conduct of security and custody operations. It is especially applicable to any organization operating in situations where governance may be weak or the rule of law may be undermined by human or natural events. The purpose of a Private Security Services Management System is to establish systematic and predictable actions for private security, in a framework that aims to respect human rights, national and international law and fundamental freedoms.

The key benefits of establishing and implementing a Private Security Service Management System in accordance with the requirements of ISO 18788: 2015 are the following:

• It provides a stable framework for the provision of private security services in accordance with United Nations human rights principles.
• Provides credibility and establishes effective corporate governance.
• It creates a framework for improving the quality level of private security services.
• Provides confidence to stakeholders.
• Increases the potential for business success.
• It leads to improved working conditions, resulting in improved productivity, safety, health and well-being of the workforce.
• Shows innovation in the market.
• Improves the corporate image and reputation of the company.
• Improvement of productivity, working environment and efficiency of security services is achieved.

ISO 18788 is a management standard for private security. This standard includes requirements for the management of security activities by private security companies or other organizations that provide security services in various situations, such as personal protection companies, facilities protection companies, asset recovery companies, and other organizations that provide similar services.

The ISO 18788 standard includes requirements for human resource management, staff training and education, operating procedures, monitoring and evaluation of results, and risk and threat management.

This standard helps ensure that private security companies operate in an efficient and reliable manner, comply with legal requirements and ethical principles, and ensure the safety and protection of people, assets and sensitive information.

Important elements of the ISO 18788 standard are the need for continuous improvement, ensuring staff safety and the protection of human rights, customer focus and responsiveness to their needs, and ensuring compliance with national and international legislation and practices .
Implementing the ISO 18788 standard helps private security companies achieve increased reliability, improved risk management and increased efficiency in their security operations. The application of ISO 18788 applies to any organization operating in the field of private security, such as building security companies, private bodyguards, crisis response companies and travel and event security companies.
The ISO 18788 standard includes the following aspects:

• Security Policy: Defining the security policy and the procedures for revising it.
• Security Programs and Procedures: Define the security procedures and programs needed to ensure the safety of personnel and property.
• Continuous improvement: Anticipates the need for continuous improvement of security procedures and programs.
• Risk Assessment: Definition of risk assessment procedures to ensure the identification and assessment of risks associated with the security company’s activities.
• Personnel recruitment and training: Defines the requirements for the recruitment and training of security company personnel.
• Customer Relations: Includes the requirements for managing the security company’s customer relations.
• Regulatory Compliance: Includes ensuring compliance with local, national and international regulations and laws related to private security.
• Crisis Management: Includes the requirements for managing crises and emergencies that the security company may face.

The implementation of the ISO 18788 standard helps security companies and other organizations to ensure that their activity meets security requirements and to create an effective security management system. This can lead to risk reduction, improved company performance and reliability, and increased customer and security company partner confidence.

ISO 26000:2010 Social Responsibility Management System

ISO 26000 is based on the concept of Corporate Social Responsibility (CSR) and provides the framework to support businesses in implementing its principles, with relevant actions, initiatives and best practices. It can be applied by any organization or business, of any size, in the public or private sector and in any industry.

ISO 26000 is a CSR implementation guide, covering all axes of ethics, principles of sustainability and governance, the environment and consultation with the local community. It provides principles and guidelines rather than required criteria. The subject matter of ISO 26000 includes 7 main pillars, which are:

• Governance
• Human Rights
• Business Practices
• Environment
• Fair/Proper Operating Practices
• Consumer Issues
• Participation and development of local communities

The main benefits of a company from the implementation of a Social Responsibility Management System according to the guidelines of ISO 26000:2010 are the following:

• Governance
• Human Rights
• Business Practices
• Environment
• Fair/Proper Operating Practices
• Consumer Issues
• Participation and development of local communities

ISO 26000 is a global standard for corporate social responsibility (CSR). The standard recognizes that businesses have responsibility for the impact they have on the environment and society. It also recognizes that corporate social responsibility is an important element of business sustainability and success in the long term.

The ISO 26000 standard provides a platform for developing and implementing a corporate social responsibility strategy. The implementation of the ISO 26000 standard helps companies understand the risks and impacts of their business activities on society and the environment, and develop strategies to address these risks and impacts.

Το πρότυπο ISO 26000 παρέχει επίσης κατευθυντήριες αρχές για την ανάπτυξη των επιχειρηματικών πρακτικών κοινωνικής ευθύνης, καθώς και για την αναφορά των επιχειρήσεων σχετικά με τις δραστηριότητές τους στον τομέα αυτό.

By implementing the ISO 26000 standard, companies can improve their communication with their customers and suppliers, while at the same time they can establish their prestige in the market. The standard can also help businesses attract and retain the best workers, as workers tend to choose employers who take into account their social role and impact on the environment.

In addition, the implementation of the ISO 26000 standard helps companies meet the legal obligations and regulations that govern their activities, as well as the expectations of society for corporate social responsibility.

Finally, the application of the ISO 26000 standard helps to promote sustainable development and create a better society, as it encourages businesses to take into account the factors and future risks that may arise from their activities, contributing to the protection of the environment and improving people’s quality of life.

Overall, the ISO 26000 standard provides a unified approach to corporate social responsibility that helps businesses develop best practices to improve social and their environmental performance. The implementation of the ISO 26000 standard, in conclusion, is an important step for the integration of social responsibility in the business policy and in their approach in relation to the environment and society.